When Exit Interviews Stop Surprising You, You Know Your Culture Is Working!

We often treat Exit Interviews as a final, last chance, truth-telling (or being hopeful for truth), session. A last effort to seek unfiltered feedback. And, they can certainly be useful for that. However...

​What if we are approaching this wrong?

​Imagine a culture where feedback is continuous, support is consistent, and transparency is saturated. So much so that Exit Interviews hold no surprises. While perfection is certainly unattainable, and not everyone can be pleased, striving for that level of communication is what separates the good organizations from the amazing ones.

​The real value is not in perfecting the Exit Interview, it is in making communication necessary. It is about shifting from a "post-mortem" assessment of why people leave to a "pro-active care" model, focusing on understanding why people stay with the organization.

This is where tools like Stay Interviews and consistent Manager Check-ins become extremely powerful.

​Let's focus our energy on the people still in the room, not just the ones walking out the door.